Look out for your mates this festive season

LOOK OUT FOR YOUR MATES THIS FESTIVE SEASON

With Christmas almost upon us, the Minister for Veterans’ Affairs Warren Snowdon today wished veterans and their families a safe and happy Christmas and New Year period.

“I hope that our veterans, serving men and women, ex-service communities and their families enjoy the holiday season and have a well-deserved break,” Mr Snowdon said.

“The festive season is also a time to think of those less fortunate and those who may not be surrounded by family or friends. Christmas can be a lonely time for some in our community, in particular our older veterans.

“Please take the time to visit elderly relatives, drop around to your neighbour’s house, give them a call and make sure that all is well.”



The Department of Veterans’ Affairs’ (DVA) offices will close at 5pm on 24 December 2010 and will re-open at 9am Tuesday 4 January 2011. DVA offices will also be closed for Australia Day on Wednesday 26 January 2011.

During this time, a range of important DVA services will remain open to the veteran community including:



Transport—it is recommended transport is booked before the Christmas and New Year period. If it is not booked, transport will need to be paid up-front with reimbursement sought from DVA later.
Hospital admissions—doctors can admit DVA patients into hospital and request admissions approval, if required, when DVA re-opens on Tuesday 4 January 2011.
Crisis counselling—VVCS—Veterans and Veterans’ Families Counselling Service offers 24-hour crisis counselling through Veterans’ Line. This service is available toll free on
1800 011 046 to veterans of all conflicts and their families—including members of peace operations.
Insurance—help with Defence Services Homes Insurance policy and claim enquiries is available 24 hours a day from Defence Services Homes on 1300 552 662, or visit www.dsh.gov.au
Pension pay days will not be affected by the Christmas and New Year arrangements.